奥鹏作业网4012-商务英语4-Unit 1Self-test-辅导资料
1题 —hey kyle, guess what! the boss is sending me to europe for amarketing seminar next month. —__________________you’ve been itching to go on abusiness trip for months. A. I am sorry to hear that. B. Great! You must behappy. C. So what?
2题 —__________________? — sure, no problem. first, go see cindy and tellher where you’re going and when. A. Will the company reimburse everything B.Will I use the card for everything C. Can you fill me in
3题 — how would you like to go? —__________________. A. I’ll get intouch with the railroad B. I’d like to fly to Frankfurt for a stay of two daysC. I expect to depart for Frankfurt on Sunday, September 1st
4题 —__________________? — yes, business class. A. Will you flybusiness class B. When do you plan to leave C. Where shall I make hotelreservation
5题 —__________________? — i expect to depart for frankfurt on sunday,september 1st, any time after 13:00 pm. A. How would you like to go B. Whereshall I make hotel reservation C. When do you plan to leave
6题 can you fill me ____________ ? i need some detailed information. A.in B. up C. out
7题 please ____________ an open return flight from barcelona tofrankfurt. A. paper B. text C. book
8题 many of the banks and travel services in the western countriesprovide convenience for the travellers by issuing traveller’s ____________. A.checks B. cash C. credit cards
9题 you can download and print off the ____________ online. A. from B.form C. formal
10题 the processing time ____________ per embassy. A. various B. varietyC. varies
11题 we used to ____________ cash advances. A. had B. having C. have
12题 travellers, when ____________ the checks, have to sign the checksin the presence of the bank or service clerks. A. buy B. buying C. to buy
13题 traveller’s checks are generally ____________ small face value. A.at B. on C. of
14题 if you are intending ____________ just one schengen country, youwill need to apply for the schengen visa directly with the embassy or consulateof that particular country. A. to visit B. visiting C. visited
15题 ____________ behalf of vancouver c&s int’l trade corp., i ampleased to invite you and your colleagues to visit us. A. For B. On C. In
16题 阅读理解：根据文章内容，判断正误（每题10分）。 Traveller’s Check Many of the banks and travel services in western provide aconvenience for travellers by issuing traveller’s checks. Travellers, whenbuying the checks, have to sign the checks in the presence of the bank orservice clerks. During the trip, travellers can cash the checks from theagencies of the bank or the travel service whenever they need after their counter-signaturesare recognized. A lot of travellers like to buy these checks as they don’t haveto take along much cash and worry about counterfeit signatures. The agencieswill get back the money they have paid by sending the checks to the issuingoffices. Traveller’schecks are generally of small face value, such as ten or twenty dollars, orfive or ten pounds, for miscellaneous payments. There is no time limit fortheir circulation period. It is very profitable for the issuing offices tofinance the funds they collect by issuing traveller’s checks because they notonly receive a service charge from the check buyers, but they also don’t needto pay any interest no matter how long the checks remain in circulation beforeclearing. This is why banks and travel services are willing to provide thisconvenience.
1. It is convenient for the travellers totravel around the world as many banks and travel services issue travellers’checks.
2. There are no signatures of travellers who have bought the checks.
3. Quite a few travellers like to buy the checks.
4. Travellers do not worry about the circulation period of the checks as thereis no time limit for it.
5. Banks and travel services are reluctant to provide travellers’checks.
17题 阅读理解：根据文章内容，完成选择题（每题10分）。 Schengen Visa Application Steps Identify thecountry or countries you will be travelling to. It is particularly important toknow which countries you are travelling to because it determines where and howyou are going to send your application. ● If you areintending to visit just one Schengen country, you will need to apply for theSchengen visa directly with the embassy or consulate of that particularcountry. ● If you are intending to visit two or more Schengen countries, yourapplication must be sent to the embassy or consulate of the country that shallbe your main destination. ● If you are intending to visit several Schengen countries, but donot have a main destination, you should apply for the visa at the embassy orconsulate of the first Schengen country on your travel itinerary. Fill out anapplication form beforehand to obtain a Schengen visa. You can download andprint off the form online. Prepare all the requirements for your Schengen visa application.Depending on the consulate or embassy, you are required to show the followingdocuments: ● A valid national passport ● Evidence showingthe purpose of your trip (e.g. hotel reservations) ● Proof ofmedical insurance ● A round-trip travel ticket ● Proof of funds Check theprocessing time to ensure you get your Schengen visa on time. The processingtime varies per embassy, so it is important to take the processing time intoaccount when planning your trip.
1. This passage is mainly about
A. what is a Schengen visa B. who canapply for a Schengen visa C. how to apply for a Schengen visa
2. If you are intending to visit two ormore Schengen countries, you will need to send your application
A. to the embassy or consulate of the country that shall be your maindestination B. directly with the embassy or consulate of that particularcountry C. to the embassy or consulate of the first Schengen country on yourtravel itinerary
3. You can download and print off the form
A. via your phone B. on the Internet C. by your friends
4. You are required to show the followingdocuments EXCEPT
C . A. a round-trip travel ticket B. a valid national passport C. a birthcertificate
5. The processing time is
A per embassy. A. different B. the same C. similar
18题 完形填空：选择正确答案，补全文章（每题10分）。 How to Schedule Your Visa Appointment Payment canbe made with a UnionPay debit card or in cash. You can pay directly through the website, the CallCenter, or at a Citic bank ATM. If paying at a Citic bank branch, you can paywith a UnionPay debit card or with cash. If you prefer to pay in cash, theappointment website will produce a bank deposit slip based on the type of appointment for which youhave registered; the deposit slip will indicate how much you must pay. You mustprint this bank . deposit slip , log off the appointment site, proceed to alocal Citic bank branch, present the bank deposit slip, pay the requestedamount, obtain an original bank receipt for the transaction, log back into the appointment site , and enter the bank receiptconfirmation number into the requested field.
19题 翻译：为句子选择正确的翻译（每题10分）。
1. Can you fill me in?
A. 你能替代我一下吗？ B. 你能为我填写吗？ C. 你能向我详细介绍一下吗？
2. Not all restaurants accept the card.国开答案请进：opzy.net或请联系微信：1095258436
A. 所有酒店都不接受此卡。 B. 并非所有酒店都接受此卡。 C. 所有酒店接受的不是此卡。
3. We used to have cash advances.
A. 我们以前是预支现金。 B. 我们使用已有的现金。 C. 我们习惯了预支现金。
4. Let me know how you like living out of asuitcase.
A. 到时候告诉我没有旅行包你是怎么活下来的。 B. 到时候告诉我你是怎么带着旅行包生活的。 C. 到时候告诉我你怎么那么喜欢带着旅行包生活。
5. It is very profitable for the issuingoffices to finance the funds they collect by issuing traveller’s checks.
A. 对发行机构来说，发行旅行支票提供融资便利是有利可图的。 B. 对发行机构来说，融资有利可图，他们征集资金，发行旅行支票。 C. 对发行机构来说，征集资金，发行旅行支票，融资等，都是有利可图的。
国开04012-商务英语4-Unit 2 Self-test
1：— What is thedistance between the new building and your office? — _________________. : It isnear to the bus stop ; It is about 15 kilometers ; It is very close
2：— Hello, is that Sail Moving Company? — _________________? : Yes,this is Jack speaking. Thanks for calling. What can we do for you ; Yes, I’mJack. Thanks for calling. What can we do for you ; Yes, speaking. What can I dofor you
3：The customer service representative will often allow customers toexchange the product they bought or return it for a full _________ . : compensation; repay ; refund
4：If things have _________ , the person you’re talking to will want toknow the reasons. : got up ; gone wrong ; turned down
5：Looking your customers in the eye shows that we are listening to themand hearing _________ . : why are they saying ; how are they saying ; what theyare saying
6：阅读理解：根据文章内容，判断正误（每题10分）。 THE FEEL GOOD FACTOR IN CUSTOMER SERVICE A challengein working in customer service is to ensure that you have focused yourattention on the right key areas, measured by the right Key PerformanceIndicator (KPI). One of the most important aspects of a customer service KPI iswhat is often referred to as the “Feel Good Factor”. Basically the goal is notonly to help the customer have a good experience, but to offer an experiencethat exceeds expectations. Several key points are listed as follows: Know whatproducts/service you are offering from back to front. In other words, be aninformation expert. It is okay to say “I don’t know”, but it should always befollowed up by “but let me find out” or possibly “but this person will be ableto assist you”. Whatever the situation may be, make sure that you don’t leaveyour customer with an unanswered question. Most of thecommunication that you relay to others is done through body language. If youhave negative body language when you communicate with others, it shows that youdon’t care. Two of the most important aspects of positive body language aresmiling and eye contact. Make sure to look your customers in the eye. It showsthat we are listening to them and hearing what they are saying. And of coursesmiling is more inviting than a blank look or frown. Nothingsurprises your customers more than an employee going the extra mile to helpthem. Always look for ways to go above and beyond the expectations of yourcustomers. In doing so, it helps them to know that you care and it will leavethem with the “Feel Good Factor” that you are searching for. 1. The goal of customerservice is to give customers an experience that meets their expectations.{T; F}2. Leave your customer with an unanswered question is unacceptable.{T; F} 3.Both positive body language and negative body language are necessary incustomer service.{T; F} 4. Eye contact is one of the most important aspects ofpositive body language.{T; F} 5. The underlined “going the extra mile to helpthem” in the last paragraph means “going a long way to help them”.{T; F}
7：— How do you calculate the fee if we ask you to move the officefurniture? — _________________. : We can give you a 10% discount ; Sorry, weare not available these days ; The cost depends on the floor to move to, thedistance between two places and the amount of the furniture to move
8：— What does the customer’s complaint say? — _________________. : Hesays he will write us a thank-you letter ; He says he hasn’t gotten back themonitor for repairs ; He wants to know whether we could give him a discount
9：Some stores even offer _________ lanes for customers with 10 items orless to checkout quickly.? : expire ; express ; exact
10：Customers often remain _________ to a business that has excellentservice even if their prices are high.? : loyal ; loyally ; loyalty
11：The American idea of customer service is _________ each customer thecenter of attention. : made ; to make ; make
12：翻译：为句子选择正确的翻译（每题10分）。 1. The American idea of custom service is to make each customer thecenter of attention.{A; B; C} A. 美式客服理念认为每位客户都是关注的焦点。 B. 美国的客户都有以自己为中心的想法。 C. 美国的客户服务人员都有以客户为中心的想法。 2. Many products come with a money-back guarantee.{A; B; C} A. 许多产品都要先付款得以保障。 B. 许多产品都有退款承诺。 C. 许多产品都要退款。 3. Make sure to look your customers in the eye.{A; B; C} A.确保要把顾客像眼睛一样珍视。 B.确保把顾客看在眼睛里。 C.确保要直视顾客的眼睛。 4. Always look for ways to go above and beyond the expectations ofyour customers.{A; B; C} A. 一定要想方设法，超越顾客的期望。 B. 一定要寻求在顾客期待之外的想法。 C. 总是要寻找达到顾客期望的方法。 5. The worst thing is that you discovered at the last moment therewere missing parts in the order before shipment.{A; B; C} A. 最糟糕的事情是，在装船之前的最后时刻，你发现订单货物有遗漏。 B. 最糟糕的事情是到了最后一刻还没有装船。 C. 最糟糕的事情是在装船前的最后一刻，你有所发现。
13：— The client said he had to send a monitor back three times beforethe problem was solved. Do you have a reason for this? — _________________. :Well, I wonder whether the recent layoffs are affecting the quality of ourcustomer service ; What do you think? But I have no idea? ; That’s the client’sown problem, I guess
14：If any of the articles are damaged during move, you may make a_________ for compensation with our company. : request ; demand ; claim
15：_________ the situation may be, make sure that you don’t leave yourcustomer with an unanswered question. : Whatever ; Whenever ; However
16：Customers won’t find store clerks sitting around _________ . :watching TV or playing cards ; to watch TV or play cards ; watching TV or toplay cards
18：Some of thecustomers’ complaints seem _________ . : inacceptable ; unacceptable ;unaccepted
17：阅读理解：根据文章内容，把每一段和其所谈论的话题相匹配（每题10分）。 CUSTOMER SERVICE 1. The American idea of customer service is tomake each customer the center of attention. And wherever you go, good customerservice means making customers feel special.{A. satisfaction guaranteed; B. theAmerican idea of customer service; C. customer loyalty; D. honored guest; E.checkout service} 2. When customers get to a store, they are treated as honoredguests. Customers don’t usually find store clerks sitting around watching TV orplaying cards. Instead, the clerks greet them warmly and offer to help themfind what they want. Customers usually don’t have to ask how much items cost,since prices are clearly marked.{A. satisfaction guaranteed; B. the American ideaof customer service; C. customer loyalty; D. honored guest; E. checkoutservice} 3. When customers are ready to checkout, they can go to the nearestand shortest checkout lane. Good stores open new checkout lanes when the lineups get too long. Some even offer express lanes for customers with 10 items orless. After they pay for their purchases, customers receive a smile and a warm“thank you and have a nice day” from the clerk.{A. satisfaction guaranteed; B.the American idea of customer service; C. customer loyalty; D. honored guest;E. checkout service} 4. In America, customer service continues long after thesale. Many products come with a money-back guarantee. Expensive items likecars, computers or stereos often have a warranty that ensures trouble-free usefor a period of a year or more. Advertisements regularly include the motto,“Your satisfaction is guaranteed”. So if there is a problem with the product,customers can take it back. The customer service representative will oftenallow them to exchange the item or return it for a full refund.{A. satisfactionguaranteed; B. the American idea of customer service; C. customer loyalty; D.honored guest; E. checkout service} 5. Customer service in America grows out ofthe belief that “the customer is always right”. If a person receives poorservice from a store, he probably will avoid shopping there in the future. Onthe other hand, customers often remain loyal to a business that has excellentservice even if their prices are high.{A. satisfaction guaranteed; B. theAmerican idea of customer service; C. customer loyalty; D. honored guest; E.checkout service} ? ?
19：完形填空：选择正确答案，补全文章（每题10分）。 Customer service is the service or care that a consumer receivesbefore, during and after a purchase. It’s one of the factors that come in toplay when a consumer is determining buying value, the other is the quality ofthe product or service that is being?{A. vital; B. optional; C. priority; D.offered; E. loyalty} . Consumers often must encounter an experience to not only be asatisfied customer, but a loyal customer. Customer service is a part of thatexperience. Top notch service will create?{A. vital; B. optional; C. priority;D. offered; E. loyalty} and a returning customer, which is what we all muststrive for. Excellent customer service is?{A. vital; B. optional; C. priority;D. offered; E. loyalty} to businesses today. It’s a component that is oftenmissing, unfortunately. How do you provide great customer service? Always make yourcustomer a?{A. vital; B. optional; C. priority; D. offered; E. loyalty} . Greetthem in a friendly manner, whether that be via telephone, email or in person.Let them know you are there to help and that you will take care of them, notonly before the sale but after as well. After all, in a thriving businesscustomers are not?{A. vital; B. optional; C. priority; D. offered; E. loyalty}; it’s a requirement for businesses to survive. 选自：/od/plantutorialsandsamples/a/What-Is-Customer-Service.htm?
国开04012-商务英语4-Unit 3 Self-test
1：—I’ll also throw in the discount of 10% on your up front deposit.What do you think about this suggestion? —______________. : Ok, I think we’veboth have done our best for this ; No, the suggestion is too bad ; Ok, you willbenefit more than us
2：— Could you be so kind as to turn down that rock “n” roll? I’mpreparing for tomorrow’s meeting report. — ______________. : It’s none of youbusiness ; No, I don’t think so ; Sure. Sorry to disturb you
3：To attract investors, the government has _____ its tax and laborlaws. : adapted ; applied ; adjusted
4：At the same time, the negotiator keeps things secret ____ wouldlimit his/her ability to negotiate. : who ; what ; that
5：They wanted to ______ a discussion on economics. : initiative ;initiate ; initial
7：—Okay then, so to confirm: a 6% discount but you pay all theshipping and installation costs. —____________. I’ll call you tomorrow. :Sorry, it’s not clear ; That sounds all right ; Sorry, we didn’t discuss aboutthat
8：In business，whatever you do, do not ____ illegal benefit. : chase ; choose? ;challenge
9：Their skill and ____ has got them on the sales team.? : laziness ;discourage ; enthusiasm
11：—I’ll be away on abusiness trip. Would you mind signing for my express delivery?—________________. : have no time ; I’d rather not ; I’d be happy to
12：Although he has sought to find a peaceful _____, he is facing morepressure from his business rivals. : solute ; solve ; solution
13：When the rest of the room ______ emotional, stay cool and use logicto negotiate and close. : get ; gets ; got
15：We can’t manage that ____ you pay for the installation.? : if ;until ; unless
16：______ has good reputation will sooner or later be successful in hisbusiness. : Whatever ; Whoever ; Whichever
18：—Hello, this isLucas Bowen. I’d like to order some machines. —___________. When do you needthem? : Sorry, I am busy? ; No problem ; No, you can do it online
19：That might be acceptable ______ you handle the insurance fees. : if; whether ; even if
6：完形填空：选择正确答案，补全文章（每题10分）。 Another example is reading non-verbal communication.?{A. Be able to;B. Being able to; C. Able to} read the non-verbal communication of anotherperson can be a great asset in the communication process. By being aware?{A.of; B. with; C. for} different signs and expressions?{A. what; B. that; C.whom} a person gives verbally and non-verbally, a negotiator can adjust his/herapproach and the negotiation can go smoothly. If?{A. being possible; B. ispossible; C. possible} , it may be helpful for negotiation partners to spendtime together in a comfortable atmosphere outside of the negotiation room.Being familiar with another person helps you to?{A. sense; B. touch; C. make}the differences between verbal and non-verbal communication within thenegotiation atmosphere.
10：阅读理解：根据文章内容，判断正误（每题10分）。 THE GOLDEN RULES OF NEGOTIATING The art ofnegotiating is a difficult skill for most of us, even good salespeople. Hereare three golden rules for you to follow: 1. ALWAYS START THENEGOTIATIONS. You must initiate the process. This is because whoever controls thestart of the negotiations tends to control where they end. If you let the otherparty start negotiations, you will be constantly giving up control, oftenwithout even realizing it. For instance, when you ask someone what his projectbudget is, you are allowing him to start the negotiations. You will then spendyour time chasing his number rather than finding the best solution. So, neverlet the other party control the negotiations. 2. ALWAYS NEGOTIATEIN WRITING. The purpose of negotiations is to arrive at a formal writtenagreement, not tell a story or spend time talking. From the first moment youbegin a proposal, you should create a document and take it to the client. Itwill include all the points of agreement and become real to the prospectivecustomer. Negotiating first and then having to create a document addsunnecessary time to a transaction. But if you build your written agreement asyou negotiate, you are prepared to ask for a signature the moment the decisionto buy is made. 3. ALWAYS STAY COOL. The negotiation table can be loaded with agendas, egos and emotions.Great negotiators know how to stay cool, providing leadership and solutions,while the rest of the room becomes insanely invested in personal agendas anduseless emotions. Crying, getting angry and blowing off steam may make you feelgood, but such behavior will not benefit you while negotiating. When the restof the room gets emotional, stay cool and use logic to negotiate and close. 1. Ifyou let the other party start negotiations, you will be completely grasp thecontrol, often without even realizing it.{T; F} 2. So, never let both partiescontrol the negotiations.{T; F} 3. Negotiating first and then having to createa document doesn’t need necessary time to a transaction.{T; F} 4. Greatnegotiators know how to stay cool, providing leadership and solutions, whilethe rest of the room becomes wild or helpless during the negotiation.{T; F} 5.When the rest of the room gets out of control, stay cool and use logic tonegotiate and close.{T; F}
14：翻译：为句子选择正确的翻译（每题10分）。 1. By understanding how non-verbal communication works, anegotiator must be able to understand the information the other participantsare giving out non-verbally.{A; B; C} A．通过理解非语言性交际如何起作用，谈判者一定能够理解其他参与者透露的非语言性信息。 B．要理解非语言性交际如何运行，谈判者必须理解其他参与者给出的非语言性信息。 C. 通过理解非语言性交际是如何工作的，谈判者必需能够理解其他参与者非语言性地给出的信息。 2. Look the person in the eye with honesty and respect.{A; B; C} A．用诚实和尊敬看待这个人。B．诚实而尊敬地注视这个人。 C．诚实并尊敬地用眼看这个人。 3. If possible, it may be helpful for negotiation partners to spendtime together in a comfortable atmosphere outside of the negotiation room.{A;B; C} A. 如果有可能，可以帮助谈判双方花时间一起在谈判室以外的舒适氛围中。 B. 如果有可能，让谈判双方花时间一起处于谈判室以外的舒适氛围，可能会有帮助的。 C. 如果有可能，谈判双方花时间一起在谈判室以外的舒适的环境中，肯定会有帮助的。 4. This is because whoever controls the start of the negotiationstends to control where they end.{A; B; C} A．这是因为无论哪一方掌控了谈判的开始，往往都会将谈判导致结束。 B．这是因为无论谁曾经掌握了谈判的开始，趋势都会主导谈判的地点。 C．这是因为无论谁控制了谈判的开始，谁往往就能掌控谈判的结果。 5. The negotiation table can be loaded with agendas, egos and emotions.{A;B; C} A．谈判桌承载着议事日程，自我意识和各种情绪。 B．谈判桌负荷着议事日程，自尊心和不同情绪。 C．谈判桌充满了议事日程，自我意识和情感。
17：阅读理解：根据文章内容，选择正确答案（每题10分）。 Emotions play an important part in the negotiation process, althoughit is only in recent years that their effect is being studied. Emotions havethe potential to play either a positive or negative role in negotiation. Duringnegotiations, the decision as to whether or not to settle rests in part onemotional factors. Negative emotions can cause intense and even irrationalbehavior, and can cause conflicts and negotiations to break down, but may beinstrumental in attaining concessions. On the other hand, positive emotionsoften facilitate reaching an agreement and help to maximize joint gains, butcan also be instrumental in attaining concessions. Positive and negativediscrete emotions can be strategically displayed to influence task andrelational outcomes and may play out differently across cultural boundaries. 1.Emotions play an important role during the negotiation, although their effectis being studied just {A; B; C}. A. at the beginning of negotiation practice B.during the negotiation process C. not long before 2. Negative emotions may {A;B; C} make concessions. A. be helpful to B. be harmful to C. be nothing to 3.During negotiations, the decision as to whether or not to settle depends inpart on emotional factors.{A; B; C} A. totally B. to some extend C. completelynot 4. Attaining concessions can be done {A; B; C}. A. only by negativeemotions B. only by positive emotions C. by both negative and positive emotions5. In different cultures, negotiators should use?{A; B; C}? strategies to showpositive and negative emotions. A. the same B. different C. no
4012-商务英语4-Unit 4 Self-test-辅导资料
1题 —how was your tripto london, jane? — ___________. A. Oh, wonderful indeed B. By plane and by busC. The guide showed me the way
2题 —i am going to ask for a pay rise. —_________. A. I don’t think youare worth B. Let me pay for it C. I think you may talk to your boss
3题 —thanks for inviting me, john, but i’ve already made other plans. —_________. maybe another time. A. I hope you enjoy it B. That’s good C. Oh! I’msorry to hear that
4题 — betty, we’ll have a buffet party next saturday. will you join us?— _______ , susan. thank you! A. I’d love to B. I’m afraid not C. By no means
5题 — i had a really good weekend at the seaside. —____________. A. Oh,that’s very nice of you B. Oh, I’m glad to hear that C. It’s a pleasure
6题 while the other people ____ and discussed the problem together, tedignored them. A. interacted B. intensive C. interviewed
7题 the instruction describes completely the ____ and its safety basis.A. faculty B. facilitate C. facility
8题 we didn’t understand how difficult it was to ____ such a breakfast.A. district B. distribute C. distract
9题 some in the market now want government _____ in order to reducecosts. A. regulation B. regulate C. regular
10题 some of the _____ solutions will support these requirements betterat the moment. A. property B. prosperity C. proprietary
11题 the executive team have to hold an urgent meeting ____ they see thebad market feedback. A. before B. because C. whether
12题 among the critiques were allegations ____ some franchise uses itspolitical influence to increase its profits. A. which B. what C. that
13题 it should ____ that franchising is one of the means available forgetting investment money without giving up control of the chain operation andbuilding a distribution system for servicing it. A. recognize B. be recognizingC. be recognized
14题 trademarks, proprietary service marks and regulations need _____carefully. A. to be observed B. be observed C. being：to beobserved
15题 the franchisor _____ the franchisee should observe the regulationsto make the business go well. A. or B. as well as C. either
16题 阅读理解：根据上下文，补全对话内容（每题10分）。操作提示：通过下拉选项框，选择答案。 A. it doesn’t sound too complicated B. Then what about thequalifications of a franchisee C. Sure, what do you want to know D. Thank youvery much for all the information E. could you tell me how long a franchisecontract will last Ada wants to do franchise business and turns to Bill forsome information about franchise business. Ada: Hi, Bill. I am reallyinterested in franchising opportunities. Would you be able to give me someadvice? Bill:
Ada: Ok, first, what are thequalifications that a franchisor should have? Bill: Generally speaking, afranchisor should be a well-developed company with business resources such as atrademark, trade name and business model. Ada:
Bill: A franchisee should have thenecessary funds, work goals and employees, etc. Ada: Yes,
. Would you please tell me something about the franchise fees? Bill: Ok. Thefees for the franchise are an initial fee and a usage fee. Ada: Now,
Bill: In general, it is no less thanthree years. Then both the franchisor and the franchisee may talk about theconditions, and see whether the contact needs to be rewritten. Ada:
. Bill: My pleasure.
17题 阅读理解：根据文章内容，选择正确答案（每题10分）。 China has the most franchises in the world but the scale of theiroperations is relatively small. Each system in China has an average of 43outlets, compared to more than 540 in the United States. Together, there are2,600 brands in some 200,000 retail markets. KFC was the most significantforeign entry in 1987 and is widespread. Many franchises are in factjoint-ventures, as at their forming the franchise law was not explicit. Forexample, McDonald’s is a joint venture. Pizza Hut, TGIF, Wal-mart, Starbucksfollowed a little later. But total franchising is only 3% of retail trade,which seeks foreign franchise growth. The year 2005 saw the birth of an updatedfranchise law, “Measures for the Administration of Commercial Franchise”.Previous legislation (1997) made no specific inclusion of foreign investors.Today the franchise law is much clearer by virtue of the 2007 law, a revisionof the 2005 law. The laws are applicable if there are transactions involving atrademark combined with payments with many obligations on the franchisor. Thelaw comprises 42 articles and eight chapters.
1. According to the passage, the passagemainly talks about
A. the scale of franchising in China B.the franchise law in China C. an outline of franchising in China
2. KFC was the foreign franchise to Chinain 1987 and is widespread. A. most profound B. first C. wealthiest
3. Many franchises are in factjoint-ventures, because A. at the beginning stage, franchise law was not soclear B. at the beginning stage, many franchises could not find the rightpartners C. many foreigners were not familiar with Chinese culture
4. Foreign franchise grows in China becauseof A. the open policy B. the smallamount of retail trade C. the Chinese culture
5. The writer has the attitude tofranchising in China A. negative B. positive C. neutral
18题 阅读理解：根据文章内容，判断正误（每题10分）。 Four Tips for Becoming a Franchisee If you want tobecome a franchisee, the tips below can help you to find the perfect opportunity. Be focusd on your preference. On the stage of decision-making, thebottom line is: Don’t rule out a business without learning or seeing what theday-to-day will look like. For instance, think about a mom returning to thework force who knows she wants to interact with children on a daily basis.Among the hundreds of options there, she needs to decide if she would like tobe hands on as a teacher or if she would rather manage a facility that tutorschildren in math. Deciding between the two is easy if she considers whichday-to-day position she would prefer and how that will impact her other goals. Beproactive with your research. After you’ve determined what role you want in afranchise, it’s important to start researching different options. Physicallyvisit many different franchise locations and browse the web and then determinewhat will be a fit in your community. Make sure the franchisor has experience.Before signing on to a franchise, it is essential to ask the franchisor aboutthe executive team and its past industry experience. Find out if the companyleaders have had significant experience at another franchise and are nowapplying that knowledge successfully. Read the franchisedisclosure document carefully. The first thing to look at is how much afranchise would cost to purchase. Make sure you have a financial advisor whocan look at that item with you and see the type of profit a franchisee can makeon average. It’s also important to take a look at the post-termination clausein the agreement to make sure that when you want to leave the business, youknow the terms well and your interests are properly protected.
1. Decide on a business with learning orseeing what the day-to-day will look like.
2. Before you’ve determined what role you want in a franchise, it’s time tostart the business.
3. Before signing on to a franchise, the essential job is to ask the franchisorabout the executive team and its past industryexperience.
4. The first thing to look at is how long a franchise would take to purchase.
5. To make sure that when you want to leave the business, you have made enoughmoney and you are satisfied with that.
19题 翻译：为句子选择正确的翻译（每题10分）。
1. The franchisee can get more money than adirect employee because he or she has a vital interest in the business. A．因为特许经营者在公司中有切身利益，他/她能够比直属雇员赚更多的钱。 B．特许经营人能够比直属雇员赚更多的钱，因为他/她在公司中有重要的兴趣。 C. 特许经营人能够比雇员直接赚更多的钱，因为他/她在公司中有关键的利益。
2. It is said about 4% of all businesses inthe United States are franchisee-worked. A．据说美国所有的贸易中，4%都是特许经营工作的。 B．它说美国所有的商业中，4%都是特许经营的。 C．据说美国所有的商家中，4%都是特许经营的。
3. But franchisor rules are usually verystrict in the US as well as in most other countries. A．但是授权特许经营者非常严格，在美国与其他大多数国家一样。 B．但是在美国授权特许经营者的规则与其他大多数国家的一样，非常严格。 C．但是授权特许经营者的规则在美国与其他大多数国家一样好，非常严格。
4. Don’t rule out a business withoutlearning or seeing what the day-to-day will look like. A．如果没有学习和看到公司的日期，就不要规定一个公司。 B．不了解或看到公司的日期表，就不要控制一个公司。 C．如果不了解或看到公司的日常情况，就不要排除一个公司。
5. To be honest, after many years of hardwork, tears and disagreements, I have made it through.A．说实话，经过多年的艰苦工作、泪水和意见分歧，我还是渡过了难关。 B．经过多年的艰苦工作、泪水、意见分歧和讲诚信，我还是将它通过了。 C．要讲诚信，经过多年的艰苦工作、泪水和意见分歧，我还是穿越了它。
国开04012-商务英语4-Unit 5 Self-test
1：—Are the ProjectManagers sharing information and contacts and so on? — ________ . : Yes,there’s really nothing to worry about ; Yes, they hesitate to do it ; No, theyare doing very well
2：—Henry, what do you think of the new team? — ________ , I think theteam is starting to get along quite nicely. : Yes, you’re right ; Not so good ;Very well on the whole
3：Respecting fellow teammates keeps everyone in a good ______ andencourages overall team spirit.? : mood ; state ; situation
4：Better understanding of team work can make you a more effectiveemployee and give you an extra ______ in your corporate office.? : edge ; badge; age
5：The team members are _______ and helping each other out.? : going on; getting along ; setting up
7：—I’m really fed up with Larry! — ________ : I’m sorry to hear that.; Really? ; Hey, what’s up?
8：—Larry is the biggest airhead I’ve ever met. He always makescareless mistakes, and he’s a pain to work with. — ________ . You’ll alwayshave some co-workers that are harder to work with than others, you know. : Ihave the same feeling to you ; You really have it ; You shouldn’t be sonegative
9：I really ______ the effort you have put in on your team’s currentproject.? : thank ; grateful ; appreciate
10：You can show respect to your teammates _______ everyone fairly andequally. : to treat ; treated ; by treating
11：The people in your department seem so ______ and nice to be around.: capacity ; capable ; capably
13：Teammates who have team spirit are more satisfied ______ their teamactivities.? : to? ; with ; at
15：Cooperating is simply working together ______ teammates ______ thegood of the team. : as…for ; with…at ; for…on
16：_______ you have a job, you may be in the market for another one.? :Even if ; When ; Since
17：Even though he’s ______ out of college and still a bit green, he isa great co-worker.? : flesh ; fresh ; flash
18：—Are the Project Managers linking up OK? —They seem to be,yes._________ . : One of them hopes to quit now ; There’s been a goodatmosphere at the first management meetings ; They don’t seem to know eachother
6：阅读理解：根据文章内容，判断正误（每题10分）。 SUCCESSFUL TEAM WORK AND TEAM BUILDING Teambuilding skills are critical for your effectiveness as a manager orentrepreneur. And even if you are not in a management or leadership role yet,better understanding of team work can make you a more effective employee andgive you an extra edge in your corporate office. Team buildingsuccess is when your team can accomplish something much bigger and work moreeffectively than a group of the same individuals working on their own. Thereare two critical factors in building a high performance team. The firstfactor in team effectiveness is the diversity of skills and personalities. Itmeans people use their strengths in full, but can compensate for each other’sweaknesses. Or, different personality types balance and complement each other. The othercritical element of team work success is that all the team efforts are directedtowards the same clear goals, the team goals. This relies heavily on goodcommunication in the team and harmony in member relationships. In reallife, team work success rarely happens by itself if there are no focused team buildingefforts or activities. There is simply too much room for problems. For example,different personalities may build up conflicts. Or even worse, some people withsimilar personalities may start fighting for authority and dominance in certainareas of expertise. Even if the team goals are clear and accepted by everyone,there may be no team commitment to the group goals, or no consensus on themeans of achieving those goals. There may be a lack of trust and openness whichmay block the critical communication and lead to loss of coordination in theindividual efforts. This is why every team needs a good leader who is able todeal with all team work issues. ? 1. Team building skills are not so criticalif you are only an employee.{T; F} 2. To form a high performance team, you needmany important factors.{T; F} 3. A good team should have a diversity ofpersonalities.{T; F} 4. Team work success is quite common in practice.{T; F} 5.To solve all the problems, you need a capable leader.{T; F}
12：阅读理解：根据文章内容，选择正确答案（每题10分） TEAM SPIRIT Team spirit can make or break a team. Teammates who have team spiritare better able to work together and achieve team goals. They are also moresatisfied with their team activities. John Wooden, a former basketball coach atUCLA, said, “Team spirit means you are willing to sacrifice personalconsiderations for the welfare of all. That defines a team player.” There arecertain skills team members develop that serve as good examples of team spirit. COOPERATION Cooperating is simply working together as teammates for the good ofthe team. Cooperation is a skill that team members can sharpen during practice.For example, basketball players must practice passing the ball in differentplays and situations. Team efficiency is directly related to the cooperation ofits members. Acting cooperatively is a good way to show team spirit becausedoing so contributes to the overall success of the team. MOTIVATION Teammembers must fulfil their duties with their full efforts. Staying motivatedshows team spirit because it shows that you want the team to do well. Thisincludes being motivated to give your best in practice and in competition, aswell as outside of team activities. For example, a baseball player can showteam spirit by being motivated to practice his swing outside of practice. RESPECT Respect foryour fellow team members is a must. You can show respect to your teammates bytreating everyone fairly and equally. Teammates also respect each other byallowing everyone to participate. Respecting fellow teammates keeps everyone ina good mood and encourages overall team spirit. For example, people can showteam spirit through respect by encouraging other team members who might bestruggling. ? 1. Teammates who have team spirit {A; B; C}. A. can break a teamB. are better able to work together and achieve team goals C. are lesssatisfied with their team activities 2. According to the article, team spiritmeans {A; B; C}. A. cooperation and motivation B. motivation and respect C.cooperation, motivation and respect 3. Cooperation is a skill that {A; B; C}.A. can be sharpened during practice B. is born with C. everyone should have 4.Being motivated means {A; B; C}. A. you should compete with others B. youshould practice swing outside of practice C. you should give your best in anycircumstances 5. Respecting your teammates {A; B; C}. A. can treat everyonefairly and equally B. can keep everyone in a good mood C. can discourageoverall team spirit
14：翻译：为句子选择正确的翻译（每题10分）。 1. Team building skills are critical for your effectiveness as amanager or entrepreneur.{A; B; C} A. 为了经理或企业家的有效性，团队建设技能很关键。 B. 作为一名经理或企业家，团队建设技能对提升有效性至关重要。 C. 团队建设技能对经理或企业家的有效性持批判态度。 2. In real life, team work success rarely happens by itself ifthere are no focused team building efforts or activities.{A; B; C} A. 实际生活中，如果没在团队建设上付出过专注的努力或活动的话，团队工作是很难独自成功的。 B. 实际生活中，如果没有关注的团队建设努力或活动的话，团队工作本身是不会成功的。 C. 实际生活中，如果没有聚焦的团队建设努力或活动的话，团队工作自己也是会成功的。 3. Teammates who have team spirit are better able to work togetherand achieve team goals.{A; B; C} A. 团队中，谁有团队精神，谁就能一起合作并实现团队目标。 B. 有团队精神的队友能更好地协同工作，实现团队目标。 C. 有团队精神的队友比较好，能一起合作并实现团队目标。 4. Acting cooperatively is a good way to show team spirit becausedoing so contributes to the overall success of the team.{A; B; C} A. 合作是表现团队精神的好方法，因为这样做有助于整个团队的成功。 B. 合作行动是展示团队精神的好方法，因为这样做能构成整个团队的成功。 C. 互助合作是好路子，能展示团队精神，也能帮助整个团队成功。 5. Team members must fulfil their duties with their fullefforts.{A; B; C} A. 团队成员必须用全部的努力来实现自己的义务 B. 团队成员必须凭借全部的努力来满足自己的义务。 C. 团队成员必须尽全力履行自己的义务。
19：阅读理解：根据上下文，补全对话内容（每题10分）。 In business, people have to deal in person?{A. in to; B. for to; C.with} all kinds of people. You may have to use English when talking todifferent people within your company who don’t speak your language; these maybe colleagues or co-workers, superiors or subordinates—who may work with you inyour own department, in another part of the building or in another branch. Andyou may also have to deal in English with people from?{A. within; B. outside;C. inside} the organization: clients, suppliers, visitors and members of thepublic. Moreover, these people may be friends, acquaintances orstrangers—people of your own age, or people who are?{A. younger; B. youngest;C. young} or older than you. The relationship you have with a person determinesthe kind of language you use. This relationship may even affect what you say when you meet people:for example, it’s not?{A. approval; B. appropriate; C. appreciate} to say “Hi,how are you!” when meeting the Managing Director of a large company or to say“Good morning, it’s a great pleasure to meet you” when being introduced to aperson you’ll be working closely with in the same team. Rememberthat people form an impression of you from the way you speak and behave—notjust from the?{A. method; B. style; C. way} you do your work. People indifferent countries have different ideas of what sounds friendly, polite orsincere—and of what sounds rude or unfriendly! Good manners in your culture maybe considered bad manners in another. Remember also thatyour body language, gestures and expression may tell people more about you thanthe words you use.
4012-商务英语4-Unit 6Self-test-辅导资料
1题 —did you get your financial records into shape for your audit nextmonth? — _______. keeping a strict account of all our incoming and outgoing isnot an easy task. A. It seems our records are always a little incomplete B.It’s a piece of cake C. I’m still working on ironing out a few problems
2题 — they want to make sure you’re paying taxes on the money you make.— ________ . A. We’re paying alright B. At least, our records for money in arevery complete C. That’s something you can improve by talking to human resources
3题 — how much of a problem meeting the budget? — _______. A. Theproduct should finance itself B. Well, it seems that we underestimated thecosts C. You only need a budget increase for the first order
4题 — looking at this, if my calculations are correct, we are aboutfive thousand dollars over budget. — that’s right.__________. A. It will costabout eight percent more than initially projected B. We will need another fourthousand dollars to cover the cost C. It’s going to cost about five thousandmore to complete the first order
5题 — i thought that if i could get your support first, it might makegetting approval easier. — _________ . A. We will need another four thousanddollars to cover the cost B. Well, you’ve got my support on this C. You onlyneed a budget increase for the first order
6题 that’s something you can improve by talking to human _______ . A.courses B. resources C. sources
7题 it will _______ about eight percent more than initially projectedA. spend B. pay C. cost
8题 the long-term assets are known as ______ assets. A. fixed B.current C. net
9题 current _______ are those debts that must be paid within the year.A. assets B. equities C. liabilities
10题 there are more and more ______ of software for accounting, this hasmade the different types of software more accessible in terms of costs andvariety. A. manufacturers B. manufacturing C. manufactures
11题 did you get the financial records _______ shape for your audit nextmonth? A. into B. in C. from
12题 i’m still working on ______ a few problems. A. iron in B. to ironat C. ironing out
13题 the bottom half shows ______ this money came from. A. where B. whatC. why
14题 for a limited company, this will include the money ______ issuingshares, and is known as the share capital. A. raise for B. raised by C. raisingat
15题 large organizations will find ______ impossible to manage all thesedata if manual accounting were used. A. what B. that C. it
16题 完形填空：选择正确答案，补全文章（每题10分）。 Alibaba Seeks to Raise Billions in IPO Investorsin the United States are preparing for the first public sale of stock in theChinese company Alibaba. The company sells goods . by linking buyers andsellers in the huge Chinese online market. Alibaba is expected to . make itsinitial public offering, called an IPO, in September on the New York StockExchange. The total value of the company, based in Hangzhou, has beenestimated at about $200 billion. Reports from Bloomberg News say Alibaba isoffering investors a 12 percent share ofthe company. That would mean the company could raise as much as $20 billiondollars in the public stock sale. After the IPO, Alibaba could become one ofthe most valuable technology companies in the world. Apple, for example, has amarket value of about $600 billion. Google is valued at about $390 billion andMicrosoft is worth about $370 billion.
4012-商务英语4-Unit 7 Self-test-辅导资料
1题 -amy, do you shop online often? – ______________. A. No, I don’tthink so B. That’s a good idea C. Yes. It’s very convenient andthe price is often lower than in store
2题 -are there any disadvantages to shopping online?-___________. but i think this problem will be solved soon.A. It makes life easy B. It takes some time for the stuff youbuy online to arrive C. The stuff you buy online arrives quickly.
3题 -some friends say when they get the article, ______________.-that happens. so close quality control is needed to avoid e-shoppers’fraud. A. it’s quite different from what they saw on the websiteadvertisement B. it’s quite same to what they saw on the websiteadvertisement C. it’s easy to lose personal information
4题 -________________ , but i still have the feeling that it’s not safeenough. -i couldn’t agree more. that’s why i only do street shopping.A. Paying online is much unsafe than before B. Paying online is less saferthan before C. Paying online is much safer than before
5题 -have you ever tried shopping online? -no, never.____________, especially for clothes and shoes. A. I prefer to actually seeand touch what I’m buying before I pay for it B. I prefer not to actually seeand touch what I’m buying before I pay for it C. I would rather surf onlineand I pay for it immediately
6题 without close quality control, we may _____ fraud, and the e-shopmay suddenly go offline, so you can’t get a refund. A. account B. discountC. encounter
7题 then your _____will be sold by auction. A. stiffB. staff C. stuff
8题 an on-line virtual supermarket ______ the real supermarket,which makes it feel so real. A. stimulates B. simulates C. simulators
9题 they exchanged tales of ____ or disappointing news ofpopular items sold out minutes after the spree began at midnight. A. bargains B. deals C. goods
10题 sometimes i surf online shops tocheck some related information, and then go to a physical store to dothe ______ shopping. A. virtual B. simulated C. actual
11题 what’s more, it’s not always so ______ for us topay online as hackers might steal our and password.A. safety B. safe C. safely
12题 ______ friends and colleagues greeted each other withthat day was “bought anything today?” A. That B. Who C. What
13题 it’s said that some measures have been taken _____this problem. A. dealing with B. to deal with C. dealt with
14题 i couldn’t agree more. that’s ______ i only do street shopping.A. whether B. because C. why
15题 chinese shoppers spent billions online yesterday as theytook advantage _____ discountsoffered on singles day (november 11).A. in B. of C. with
16题 阅读理解:根据文章内容，判断正误(每题10分)。 Online Shopping Spree Sets RecordChinese shoppers spent billions online yesterday as theytook advantage of discounts offered on Singles Day (November11). It is a festival for young single people to celebrate byeating together, sending gifts or going shopping, thus seizedon by online retailers to increase sales. It took only 13 hoursfor sales on just two online sites, Taobao and Tmall, to fly past last year’soverall total of 19.1 billion yuan (US$3.1 billion).The final figure of SinglesDay reached an astonishing 35.02 billion yuan as hundreds of thousands ofconsumers rushed to buy clothes, furniture, and home decoration items atdiscount prices. What friends and colleagues greeted each other with that daywas “Bought anything today?” as they exchanged tales of bargains ordisappointing news of popular items sold out minutes after the spree began atmidnight. In under nine hours, turnover at the Alibaba Group’s Tmall and Taobaosites had exceeded that of last year’s Cyber Monday, a similar event in theUnited States. “We hope other e-commerce sites also did a good job as we wantSingles Day to be a holiday for consumers and a good chance for retailers todiscover the unmet needs of shoppers,” Jack Ma, founder and chairman of AlibabaGroup, told reporters. “It’s not a difficult thing to bring our totaltransaction size to 100 billion yuan in a couple of years but we hope to domore to help vendors and manufacturers to upgrade their products and service toreach more clients,” Ma said at a news briefing.
1. Online retailers took hold of theshopping spree to increase sales successfully.
2. The final figure of Singles Day for thisyear reached 19.1 billion yuan.
3. Cyber Monday is a similar event in the Great Britain.
4. Other e-commerce sites did as well as Alibaba Group on Singles Day.
5. Jack Ma’s goal of transaction size is to reach 100 billion yuan in severalyears.
17题 阅读理解:根据文章内容，选择正确答案(每题10分)。 CyberMonday Clicks in with Record Sales Cyber Monday rocked while mobile salesroared. The day widely regarded as the Super Bowl of online sales created arecord day for retailers, including Walmart, and marked a shift in shoppingpreferences as smartphones and tablets drove nearly a third of traffic – andfor some retailers, more than half. W expects to register its biggest CyberMonday yet, coming off a record Black Friday weekend online. Heading into theafternoon Monday, the website had already sold out of PlayStation 4 and XboxOne consoles, which weren’t even discounted. Significant savings on TVs andtablets also encouraged shopping, says Joel Anderson, CEO of W. Retailers fromTarget to Sears are fast evolving Cyber Monday into something more akin toCyber Week, as online deals stretch well beyond Monday. As of 6 p.m. ET, saleson Amazon were up 44.3% over last year, while sales at eBay were up 32.1%,according to Channel Advisor, which tracks third-party sellers on eBay andAmazon. The online marketplaces are doing well in part because shoppers areheading to those sites to find popular products that are selling out at regularretailers, says Scot Wingo, CEO of Channel Advisor. Flash-sale site Rue La Lastarted Cyber Monday deals on Sunday with a “Cyberthon” that drew more than350,000 people to the site. The sale promoted as much as 80% off on more than150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise werestrongest, CEO Steve Davis says.
1. Retailers used mobile devices and drovenearly a third of traffic, or even more than half to online shopping. As weknow that doesn’t belong to the mobile device.A. tablets B. smartphones C.personal computer
2. PlayStation 4 and Xbox One consoles weresold out on the afternoon Monday although they weren’t even discounted. A. eBB. W C. A
3. According to sales on Amazon were up44.3% over last year, while sales at eBay were up 32.1%.A. Walmart B. Rue La LaC. Channel Advisor
4. Cyber Monday deals on Sunday with a“Cyberthon” that drew more than people to the site. A. 350,000 B. 35,000 C.3,500,000
5. We can infer from the passage _____isn’t an online retailer. A. Sears B. Channel Advisor C. Walmart
18题 完形填空:选择正确答案，补全文章(每题10分)。 There isnothing in the US quite like Black Friday. Before midnight on Thursday, inmalls across the US, people start queuing up outside the locked entrances ofstores, making longer and longer lines, holding coupons (优惠券), sippingcoffee and hot chocolate, rubbing their hands and stamping (跺脚) theirfeet for warmth, excitedly chatting, and waiting for the clerks to open thedoor when the time arrives. Black Friday, the day after Thanksgiving, which fellon Nov 28，2014, “has become in recent decades a special American holiday”,said the International Business Times. Indeed, up to 147 million Black Fridayshoppers were expected to put up with the dark of night and the elbows (手肘) of othershoppers so that they could bring home some bargains, according to the USNational Retail Federation.
19题 翻译:为句子选择正确的翻译(每题10分)。
1. Shopping online is getting more and morepopular. A. 网上购物越来越流行。 B.网上购物越多，就越受欢迎。 C.越多的网上购物，就越多地得到流行。
2. W expects to register its biggest CyberMonday yet, coming off a record Black Friday weekend online. A.沃尔玛公司期待注册其最大的网购星期一，然而却实现了黑色星期五周末在线记录。 B.沃尔玛公司预测其注册的最大的在线星期一，又突破了黑色星期五周末在线记录。 C.沃尔玛公司要求星期一网络技术注册，再次刷新了黑色星期五周末在线记录。
3. Retailers from Target to Sears are fastevolving Cyber Monday into something more akin to Cyber Week, as online dealsstretch well beyond Monday.A. 从塔吉特到西尔斯的零售商们正迅速把网购一星期改为像网购星期一的促销，因为在线交易在星期一之后也很好。 B.从塔吉特到西尔斯的零售商们正迅速把网购星期一演变为网购一星期的促销，因为在线交易除了星期一之外都很好。 C. 从塔吉特到西尔斯的零售商们正迅速把网购星期一发展成为更似网购一星期的促销，因为在线交易在星期一之后也很好。
4. The online marketplaces are doing wellin part because shoppers are heading to those sites to find popular productsthat are selling out at regular retailers. A.在线市场部分销售状况良好，原因是消费者去这些网站购买普通零售商店在售的畅销产品。 B.在线市场销售状况良好，部分原因是，消费者去这些网站购买普通零售商店在售的畅销产品。 C.在线市场销售状况良好，原因是部分消费者去这些网站购买普通零售商店在售的畅销产品。
5. Click the button “buy” or “add to myshopping cart” to continue shopping other items or check out. A. 点击按钮“购买”或“加入购物车”，继续购买其他商品或检查商品。 B.点击“购买”按钮或“加入购物车”，继续购买其他商品或结账离开。 C.点击“购买”或“加入购物车”按钮，继续购买其他商品或办理退货手续。
4012-商务英语4-Unit 8 Self-test-辅导资料
1题 -okay, what is the decision? -as you know, we have been a privatelyheld, family-owned company for over 120 years,_____________. A. and I think itdefinitely has a bright future B. but it may be time to consider some majorchanges C. but the company faces tough competition
2题 -we’ve done very well so far but if we want to see serious growth______________. -yeah…maybe. but i have my doubts. A. it might be time tostick to original business model B. it might be time not to change companymodel C. it might be time to ditch our old business model and go public
3题 -you mean… like becoming a publicly-traded company? -that’sright. ______________ . A. It’s something we should give serious considerationto B. It will still be a privately held company C. It will become a privatelyheld company
4题 -can you tell us why you think this makes good business sense toyou? -we’ve been doing quite well on our own and we could probably survive likethis for quite a few more years to come, but if we really want to take it tothe next level, ____________. A. the board of directors needn’t take thepresent economic situation into consideration B. it’s not necessary for us todevelop the company any more C. we are going to have to consider finding moreinvestors
5题 -but then we’ll have to accept a board of directors chosen by ourstockholders. wouldn’t that limit us in many ways? -certainly. but if youconsider the massive capital investment that we’ll receive, you’ll understandthat this could take our company —— . A. from being a big firm to being oneof the medium-tier players B. from being a medium-tier firm to being one of thebig players C. from being a medium-tier firm to being one of the small players
6题 can you tell us why you think this makes good business ______toyou? A. deal B. sense C. program
7题 well，the day we offer stock for sale is the day we will see howmuch______there is in our company. A. fact B. fate C. faith
8题 but jerry, have you really thought this ______? you wouldessentially be giving up the company that your great-grandfather built. A.through B. of C. about
9题 the same is true ______individual proprietorships. A. of B. to C.at
10题 one kind of partnership is called a limited ________partnership. A.obligation B. responsibility C. liability
11题 his method supports mr shiller’s findings and has ________effortsto predict prices in the financial industry. A. influenced B. influentially C.influence
12题 okay, let’s say we make a decision _____; what kind of price are wethinking about charging for our stock? A. to go public B. going public C. gopublic
13题 if people ________we’re very valuable they won’t buy our stock. A.do think B. think C. don’t think
14题 the proprietor owns all of the property of the business and isresponsible ________ everything. A. to B. for C. at
15题 his ideas are linked to the theory________markets are efficient,which means market actors taking all available information to create thecorrect price for things at any given time. A. which B. who C. that
16题 阅读理解:根据文章内容，选择正确答案(每题10分)。 Organizinga Business in Different Ways Businesses are structured in different ways tomeet different needs. The simplest form of business is called an individual orsole proprietorship. The proprietor owns all of the property of the businessand is responsible for everything. Another kind of business is a partnership. Twoor more people go into business together. An agreement is usually needed todecide how much of the partnership each person controls. One kind ofpartnership is called a limited liability partnership. These have full partnersand limited partners. Limited partners may not share as much in the profits,but they also have less responsibility for the business. Doctors, lawyers andaccountants often form partnerships to share their risks and profits. A husbandand wife can form a business partnership together. Partnerships exist only foras long as the owners remain alive. The same is true of individualproprietorships. But corporations are designed to have an unlimited lifetime. Acorporation is the most complex kind of business organization. Corporations cansell stock as a way to raise money. Stocks represent shares of ownership in acompany. Investors who buy stock can trade their shares or keep them as long asthe company is in business. A corporation is recognized as an entity-its ownlegal being, separate from its owners. A board of directors controls corporatepolicies. The directors appoint top company officers. The directors might ormight not hold shares in the corporation. Corporations can have a few majorshareholders, or ownership can be spread among the general public. But not allcorporations are traditional businesses that sell stock. Some non-profit groupsare also organized as corporations.
1. This passage is mainly about A. whydifferent forms of business run B. when different forms of business raise moneyC. how different forms of business are organized
2. What is usually needed to decide theportion of the partnership each person controls?A. A rule. B. An agreement. C.A regulation.
3. Who are not included in limited liabilitypartnerships?A. Full partners. B. Limited partners. C. Unlimited partners.
4. How can corporations raise money?A. Byselling stock. B. By buying stock. C. By holding corporation shares.
5.Who controls corporate policies in a corporation?A. Chairman of the board. B. Aboard of directors. C. The owner of the corporation.
17题 阅读理解:根据文章内容，判断正误(每题10分)。 ThreeAmericans Win Nobel Economics Prize The Royal Swedish Academy of Sciencesawarded the Nobel Prize in economics to three Americans, Eugene Fama, LarsPeter Hansen and Robert Shiller on Oct. 14, 2013. Eugene Fama and Lars PeterHansen are both professors at the University of Chicago. Robert Shiller is aprofessor at Yale University. They will share the prize worth about 1.2 milliondollars. “This year’s prize in economic sciences is about predictions.” Allthree of this year’s prize winners are mainly known for their research andexplanations of pricing forces in financial markets. They have had a biginfluence on the way people look at and talk about financial markets. EugeneFama’s research on financial markets in the 1960s led market watchers to changetheir ideas about investing. His ideas are linked to the theory that marketsare efficient, which means market actors taking all available information tocreate the correct price for things at any given time. This also means thatover short periods of time, it is not possible to predict prices. RobertShiller found, however, that over long periods, the opposite is true. It ispossible to predict the movement of prices and that price changes are linked tohuman behavior. The findings of both economists have led to the growth of indexfunds, investing many different securities as a way to reduce risk. Mr Shilleralso helped to create the Standard & Poor’s Case-Shiller home prices index.That index follows home prices across the United States. Lars Peter Hansendeveloped a method for studying historical pricing information. His methodsupports Mr Shiller’s findings and has influenced efforts to predict prices inthe financial industry. The Nobel Prize in economics was not created by AlfredNobel, but was established in his memory by Sweden’s central bank in 1968.
1. The Royal Swedish Academy of Sciencesawarded the Nobel Prize in electronics to three Americans on Oct. 14, 2013.
2. Eugene Fama, Lars Peter Hansen and Robert Shiller won the prize for theirresearch and explanations of pricing forces in financial markets.
3. Eugene Fama’s research on financial markets in the 1960s resulted in somechange in how market watchers look at investing.
4. The findings of both economists have led to the growth of price prediction,investing many different securities as a way to reduce risk.
5. The Nobel Prize in economics was established in memory of Alfred Nobel bySweden’s central bank in 1968.
18题 完形填空:选择正确答案，补全文章(每题10分)。 AlibabaSeeks to Raise Billions in IPO Investors in the United States are preparing forthe first public sale of stock in the Chinese company Alibaba. The companysells goods by linking buyers andsellers in the huge Chinese online market. Alibaba is expected to make itsinitial public offering, called an IPO, in September on the New York StockExchange. The total value of the company, based in Hangzhou, has been estimatedat about $200 billion. Reports from Bloomberg News say Alibaba is offeringinvestors a 12 percent share of the company. That would mean the company couldraise as much as $20 billion dollars in the public stock sale. After the IPO,Alibaba could become one of the most valuable technology companies in the world.Apple, for example, has a market value of about $600 billion. Google is valuedat about $390 billion and Microsoft is worth about $370 billion.
19题 翻译:为句子选择正确的翻译(每题10分)。
1. Not all corporations are traditionalbusinesses that sell stock. A. 所有的公司都不是出售股票的传统企业。 B. 并非所有的公司都是出售股票的传统企业。 C. 并非所有的公司都是非出售股票的传统企业。
2. But don’t forget, some of thosecompanies made a killing. A. 但是不要忘记，一些公司垮掉了。 B. 但是不要忘记，一些公司进行了谋杀。 C. 但是不要忘记，一些公司赚了大钱。
3. I don’t think there’s a lot of appetitefor adventure in the market right now.A. 我不认为如今在市场中有很多冒险的欲望。B. 我认为如今在市场中没有很多冒险的欲望。 C. 我认为如今在市场中有很多冒险的好奇心。
4. Isee our company as entering a transitory period. A. 我认为我们公司正进入一个过渡期。 B. 我明白我们公司正进入一个过渡期。 C. 我看着我们公司正进入一个过渡期。
5. We simply don’t have the funds to makeany serious investments towards obtaining a bigger market share. A. 我们根本没有资金进行严肃的投资买到更大的市场股份。 B. 我们根本没有资金进行严重的投资达到更大的市场分享。 C. 我们根本没有资金进行大量的投资获取更大的市场份额
